Privacy Policy

This Privacy Policy explains how we collect, use, store, and protect personal information when you use our website and mobile application. By accessing or using the Service, you agree to the terms of this Privacy Policy.

1. Information We Collect

We may collect the following categories of information:

Personal Information

Information voluntarily provided by users, such as name, email address, or other contact details.

Location Information

Location data may be collected when using navigation and active order features. This data is used solely to provide logistics, routing, and delivery-related services.

Financial and Transaction Data

Information related to orders, expenses, transactions, and statements generated within the application.

Usage and Technical Data

Information about how users interact with the Service, including device information, app usage data, and performance metrics.

2. How We Use Information

We use collected information to:

  • Provide and maintain our logistics services.
  • Display order history, expenses, and transaction details.
  • Generate weekly and monthly statements.
  • Enable navigation and route optimization.
  • Process PTI submissions.
  • Improve system performance, reliability, and security.
  • Comply with legal and regulatory requirements.

3. Data Sharing

We do not sell, rent, or trade personal data. Information may be shared only in the following cases:

  • With trusted service providers necessary for operating the Service
  • When required by law, regulation, or legal process
  • To protect the rights, safety, and security of the company or users

All third parties are required to follow applicable data protection standards.

4. Data Retention

We retain personal information only for as long as necessary to fulfill operational, legal, and regulatory purposes. When data is no longer required, it is securely deleted or anonymized.

5. Data Security

We implement reasonable technical and organizational measures to protect user information from unauthorized access, loss, misuse, or disclosure. However, no electronic transmission or storage system is completely secure, and we cannot guarantee absolute security.

6. User Rights

Depending on applicable laws, users may have the right to:

  • Access their personal data.
  • Request correction of inaccurate information.
  • Request deletion of their data.
  • Object to or restrict certain data processing activities.

Requests may be submitted through our support channels.

7. Children’s Privacy

The Service is not intended for individuals under the age of 18. We do not knowingly collect personal information from children.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be published on this page and will become effective upon publication.

9. Contact Information

If you have any questions or concerns regarding this Privacy Policy, please contact us through the support channels provided on our website or application.